How to become a member?

Signing up with MailMary is easy, just follow these these simple steps:• Create a profile by entering your Name, Email and Password.

Shop at your store.

• Follow steps shown after checking out on how to electronically transfer money.

Join Now

Do you offer any compassion or veteran's discounts?
Yes, we offer a 5% discount for Veterans and Medical members. You would need to provide us with a photo of your MMPR/MMAR license and email us at info@mailmary.shop so we can assist you further.
Minimum age requirement to join?
You must be 19 years of age or older to register as a member of our site.

Is it safe to order online?

Yes, we use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and banking details are encoded so they can only be read on the secure server.

I haven’t received a order/email confirmation?

Please be aware an automated email is sent to you to the given email address when your order has been placed. Please check all folders including your junk folder. You may also check on your order at your Order Tracking page.

How to edit/cancel an order?
When you are logged in, go to My Account and choose the ‘Orders‘ tab.

Where do we ship to?
We ship orders to our customers who reside within Canada.
Where is my order?

You may check the status of your order at our Order Tracking page or my logging into your account.

What are the shipping fees?
Free shipping for all orders above $149 or a flat rate of $20 for all other orders.
How do you package my product?
Our advanced shipping methods ensure your security and privacy. All orders will be discreetly packaged with no mentions of the name MailMary anywhere on the outside of the order. The products are packaged in smell-proof bags
Does the the mailperson have access to my mail box?
Yes, Canada Post has access to all mailboxes. You are not required to be there when the package is delivered. Canada Post will leave the package in your mailbox.
Can i request a signature on my package?

Yes you may leave a note on your order that indicates you will want to sign for your package. However, you must ensure you are at home on the day of the expected arrival.

Do you deliver outside of Canada?
Unfortunately, at this time, we can not legally offer our products for sale outside of Canada.
Do you deliver on the weekend?

No, our courier company does not offer weekend deliveries.

Lower Mainland resident? You may email us at info@mailmary.shop for details on having your package delivered on the weekend.

How do I change my address?
To change your address, please go to My Account and you can change your address under Shipping Info.
Why isn't my tracking number registered?
Often we will email you the tracking number prior to the package scan at the post office. Until your package has been scanned in, your tracking information will not be available for tracking on the Canada Post website. Please allow up to 24 hours for the tracking information to be available.

Do you deliver to PO Box adresses?

Yes we can only if a signature is not required by you.

Can I track my item?

Yes. You may log into your account and a link with your tracking will be found.

You may also check out your order by checking out our Order Tracking page.

How do I know if my order was successful?

You will receive an automated email to confirm your order has been received, and is being processed.
You will receive a further dispatch confirmation email once your order has been packed and is ready to leave our warehouse.

How can I get my products listed MailMary?
We are always looking to accept new vendors to MailMary who are able to provide premium cannabis products to our client base. You can reach our product team by emailing info@mailmary.shop and put “Vendor” in the subject line

Is my information safe?
We use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and banking details are encoded so members of Mail Mary have no access to sensitive information.